Backup & Business Continuity Case Study

Helping Spring Footwear scale its business to over $50 million per year as its strategic IT partner.

About

For over thirty years, Spring Footwear has provided the consumer with shoes that feel great in the designs that fit their lives. Spring Footwear has enjoyed & continues to enjoy impressive growth. Founded in 1991 on the concept that a good idea in Europe is a good idea in America, Spring Footwear focused on identifying successful footwear trends and designs in Europe with the goal of bringing them to the US market where they can be bought, worn, and enjoyed by customers. From professional wear to weekend wear, Spring Footwear provide men and women comfortable, stylish footwear for nearly every occasion in their active lives.

Client

Spring Footwear Corp.

Industry

Wholesale/Direct to Consumer Footwear

Services

Backup & Business Continuity

Website

Challenges

Spring Footwear, back in 2008, was operating with a single, antiquated IBM server - the cornerstone of their IT infrastructure. This precarious setup was a disaster waiting to happen, and it did. A catastrophic motherboard failure plunged their operations into potential chaos, threatening severe data loss and significant operational downtime, a nightmare for any growing business.

Solution

Tech Group's Backup and Business Continuity services paid off immediately. Within an hour of the server crash, we had Spring Footwear back up and running, avoiding a major crisis. As Spring Footwear grew to a $50M/year enterprise business with over 100 employees, our role evolved from emergency responders to strategic IT partners. We scaled our services in tandem with their growth, ensuring seamless operations.

Another test came in 2020 with the start of the pandemic. Almost overnight, Spring Footwear had to transition 90% of its workforce to work to home. Tech Group worked tirelessly to deploy a secure and efficient work-from-home solution. We didn't just keep their business running; we ensured it thrived by integrating state-of-the-art cloud solutions, setting a new industry standard for remote work.

30+

Years of Experience

100+

Businesses Secured

24/7

Access to Tech Support

99%

Customer Satisfaction

Results

With our support, Spring Footwear not only weathered a potential IT disaster but also transformed into a tech-forward leader in their industry. The shift to cloud-based operations has yielded remarkable improvements in efficiency, data security, and scalability.

“Tech Group has been providing managed IT services for over the past 15 years, helping Spring Footwear to not just weather the pandemic, but thrive and continue to grow.”

BORIS YAGUDAEV | VP OF OPERATONS AT SPRING FOOTWEAR CORP

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